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MD. Sohel Rana | Computer Operator & IT Support
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IT SUPPORT SPECIALIST

MD. SOHEL
RANA

Computer Operator & Tech Support Expert

15+ years of hands-on experience in IT support, system maintenance, and technical operations. Specialized in data management, network configuration, and government project implementations across Nilphamari district.

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MD. Sohel Rana
sohelranasakib6@gmail.com
+88 01714-915555
Dimla, Nilphamari
0
Years Experience
0
Major Projects
0
Certifications

Career Summary

Experienced IT Support & Computer Operator with over 15 years of hands-on experience in data entry, system maintenance, and technical support. Worked extensively with the Bangladesh Election Commission on voter list updates and Smart National ID distribution projects across Nilphamari district. Highly skilled in computer troubleshooting, data accuracy, and office IT operations. Reliable, detail-oriented, and capable of meeting strict deadlines.

Objective

To secure a responsible position as an IT Support or Computer Operator where I can utilize my extensive experience in computer operations, data management, system maintenance, and government project support to enhance organizational efficiency and service quality.

Professional Experience

Computer Operator & IT Support

Jewel Enterprise, Dimla, Nilphamari | 2010 - Present

Key Responsibilities:

  • System Maintenance: Regularly installing and configuring Windows Operating Systems (Windows 10/11) to ensure smooth office operations.
  • Hardware Troubleshooting: Performing routine maintenance and servicing of printers, scanners, and other office equipment to minimize downtime.
  • Network Configuration: Setting up and managing local network (LAN) connections and configuring Wi-Fi routers for stable internet access.
  • Technical Support: Providing hands-on technical assistance to staff members for resolving software and hardware-related issues.
  • Data Management: Ensuring secure data entry, maintaining accurate digital records, and implementing regular data backup procedures.
  • Software Installation: Installing and updating essential software, including Microsoft Office applications and antivirus protection for system security.
  • Asset Management: Maintaining an inventory of all computer-related hardware and ensuring their optimal performance.

Project Experience

Bangladesh Election Commission - Nilphamari District

FEB 2025 - APR 2025

Data Entry Operator

Voter List Update Program with Photos

Bangladesh Election Commission - Nilphamari District

  • Worked in Nilphamari Sadar, Domar, and Kishoreganj Upazila
  • Updated voter lists with photographic documentation
  • Maintained data accuracy and integrity
OCT 2024 - JAN 2025

Data Entry Operator

Smart National ID Card Distribution

Bangladesh Election Commission - Nilphamari District

  • Worked in Dimla Upazila and Domar Upazila
  • Processed Smart NID card applications
  • Ensured efficient distribution system
JAN 2023 - FEB 2023

Data Entry Operator

Smart National ID Card Distribution

Bangladesh Election Commission - Nilphamari District

  • Worked in Jaldhaka Upazila
  • Managed data entry operations
  • Coordinated with field teams

Computer Skills

Operating Systems

  • Windows 7/10/11 installation, configuration, optimization & troubleshooting

Computer Servicing

  • Desktop assembling, hardware diagnostics
  • Component replacement & preventive maintenance
  • After-sales support

Office & Cloud

  • Microsoft Office & Office 365 (Word, Excel, PowerPoint, Outlook)
  • Google Workspace (Docs, Sheets, Slides, Drive, Gmail)

Software Management

  • Software & driver installation, updating, licensing
  • Antivirus setup, malware/virus removal

Networking

  • LAN cable crimping, switch & router configuration
  • IP addressing (Static/DHCP)
  • Wi-Fi setup & security
  • Internet troubleshooting & network maintenance

Business Operations

  • Office documentation, report & bill preparation
  • Email handling, online form submission
  • Data upload, printing, scanning
  • Official correspondence

Graphics & Editing

  • Basic graphic design and photo editing
  • ID cards and print materials creation

Data Security

  • Data backup & recovery
  • File protection, antivirus management
  • Basic cyber-security practices

Education & Training

Higher Secondary Certificate

Institution: Kazi Bari Adorso Technical and Business Management College

Board: Bangladesh Technical Education Board, Dhaka

Group: Business Studies

Result: GPA- 4.50 (Out of 5.00)

Year: 2021

Secondary School Certificate

Institution: Dimla High School, Nilphamari

Board: Bangladesh Open University

Group: Humanities

Result: GPA- 3.46 (Out of 5.00)

Year: 2019

Computer Office Application

Organization: Bangladesh Technical Education Board (BTEB), Dhaka

Institution: Computer Science & Training Institute, Nilphamari

Duration: 6 Months (360 Hours)

Focus: Office Management, Data Entry, and IT Operations

Ecommerce & Digital Marketing

Organization: Bangladesh Youth Enterprise Advice & Helpcenter (B'Yeah)

Partner: Supported by Google.org & Youth Business International (YBI)

Focus: Digital Marketing, Online Sales Strategy, and Entrepreneurship

VDP Basic Training

Organization: Bangladesh Ansar & Village Defence Party (VDP)

Location: Dimla, Nilphamari

Duration: 10 Days (December 2025)

Focus: Leadership, Social Security, and Discipline Management

Key to Success

Honesty
Hard Work
Integrity
Leadership
Teamwork
Communication
Improvement
Learning

Personal Qualities

  • Quick learner with desire for self improvement
  • Good sense of responsibility and commitment
  • Ability to adjust with shifting environment and work under strain
  • Civilized understanding with people
  • To serve the society, mankind & be perfect human being

Interests

Interested in learning new things, watching movies, traveling, listening to music, and building good relationships with people.

Language Skills

Excellent communication skills in Bengali and English (reading, writing, and speaking)

Personal Information

Full Name Md. Sohel Rana
Father's Name Md. Sohir Uddin
Mother's Name Most. Monowara Begum
Date of Birth 20 December, 1997
Permanent Address Village: Sardarhat, Post Office: Dimla-5350
Upazilla: Dimla, District: Nilphamari
Email sohelranasakib6@gmail.com
Phone +88 01714-915555
Religion Islam
Gender Male
Marital Status Married
Blood Group B (+ve)
Height 5' 6"
Weight 72 kg
National ID 2402593988
Nationality Bangladeshi (by birth)
Home District Nilphamari